Dear Valued Clients,
As we approach the culmination of this remarkable year, I want to take a moment to express my heartfelt gratitude for entrusting me and collaborating with me to enhance your hair’s appearance. Working with each of you has been an absolute pleasure.
With the New Year 2024 on the horizon, I extend warm wishes for success and prosperity in all your endeavors.
Updates and Adjustments for the New Year:
1. Industry Challenges and Commitment to Quality:
Throughout our conversations this year, it became evident that the hair systems industry faces specific challenges, such as reduced product lifespan and longer production times. Drawing from 15 years of personal experience in wearing hair systems, I am committed to delivering only the highest quality products available.
2. Proposed Changes for Enhanced Service:
Based on my experience in servicing clients, I’ve noted that each hair system typically requires 1 to 1.5 hours of servicing, limiting me to 3 to 4 clients daily. To ensure exceptional service, I propose the following adjustments:
Seamless System Alternation:
I highly recommend that clients consider having two systems available. This enables seamless alternation during appointments, saving time spent cleaning the same system on the same day. By doing so, we’ll have more time to focus on styling and cutting your hair, making the most of our time together. As an incentive, a discounted price is offered for the second system.
Nominal Haircut Fee:
Additionally, there will be a nominal haircut fee for each new system cut, quoted separately from the product cost.
3. Service Fee Changes and Booking Calendar Update:
Regarding service fees, the existing rates will remain unchanged until the end of January 2024. Afterward, a moderate increase will apply only to clients with a single hair unit. Clients with two units will remain unaffected.
Moreover, our booking calendar has been updated with new services and add-ons. When booking your service, please read the service descriptions carefully.
For instance, if you wish to book the regular service with a head massage, you can add the massage service alongside your regular hair service. It will automatically calculate the time and cost for you.
4. Important Note Regarding Estimates:
Please note that these changes will not apply to previously issued estimates. Any estimates provided to you before this notice will not be affected by these adjustments.
5. Forwarding of Payment Plan Estimates:
I will be forwarding the estimate with a payment plan for clients who have a single hair system in the first week of January for your consideration.
6. Exciting Expansion:
I’m thrilled to share another piece of great news! I’ll be opening a new salon in Chilliwack starting January 10th. This new location will provide convenience for clients facing scheduling challenges at our New Westminster location, especially those in Abbotsford, Mission, or further east.
In Conclusion:
Thank you for your continued support. Your satisfaction remains my priority. Please reach out for any questions or clarifications.
Wishing you all the best for the coming year.
Warm regards,
Mike